FAQ

How can I book a session with you?

You can contact me by phone on 07949814733 or email me at info@geistlife.co.uk or use the link to arrange a time that suits us both.

What happens at the first appointment?

I believe in the importance of a good match between therapist and client, so the first session is designed for us to get to know one another a little, talk about what you would like to focus on during counselling and establish whether we are a good fit.

Is what I say confidential?

Yes. What is discussed between us will remain confidential and not spoken about outside the counselling setting. However, there are limits to this confidentiality and we will discuss this at our initial meeting.

How long does a session last?

Each session lasts 50 minutes. The same day and time will be reserved for you each week, unless we agree otherwise.

How long will counselling take?

For some, therapy is a life-long journey. For others, therapy serves as a guide through some tough waters. Everyone’s therapeutic journey is deeply personal and depends on their individual needs, goals and resources.

In my practice, generally, I start seeing people once a week for about three months. After that, some continue coming in weekly, while others move to every other week, and some eventually transition to once a month. I’ve had people who transition out of therapy and come back in once or twice a year for a “check-in” or for a series of sessions to address a specific concern that has come up.

What will it cost and how do I make a payment?

£75 per session

Payment is made at the end of each session by bank transfer. In some cases, a sliding scale is available and can be discussed on an individual basis. Concessions offered for students and trainee counsellors

Is there a cancellation policy?

Sessions that are cancelled, rearranged or missed without at least 48 hours advance notice will incur a charge. Where possible I will try to re-arrange your appointment so that you can be seen within the same week.

Do you offer services in languages other than English?

Yes, Russian.

Can we work together if I am based outside the UK?

Yes. We can work together over a video platform such as Skype or Zoom. I also offer the option of phone consultations. You are responsible for any call costs, so do check the fees in advance with your provider.

How old do I have to be to use your service?

Currently I only work with clients aged 18 and over.

Is online counselling as effective as face to face?

Research shows that it is as effective as in person however there can be differences in how people experience online therapy, I am experienced in working in both ways and will be able to advise if I think working online together is not appropriate.

Where can I see you in person?

The practice is based in the heart of St Albans, Hertfordshire. A discrete location on the doorstep of the city centre. Parking is available in The Maltings Car Park and a 2 minutes walk from the facility. St Albans City Station is 10 minutes walk from the facility.

Still not sure or feeling confused?

Feel free to email me and I will endeavour to respond to you within 48 hours.